ScotGov Citizen Service Accelerator
Build better citizen services in a complex digital landscape
Modernising and building citizen-facing services can often be challenging. Through our low-cost ScotGov Citizen Service Accelerator, we work with you to create a blueprint for your service, co-design its enterprise architecture, and fast-track your integration with ScotGov's platforms on AWS.
Benefits of the ScotGov service accelerator
Reduce build and maintenance costs
With no need to spend money reinventing the wheel, you can focus on investing in areas where you create unique value, while the Scottish Government maintains these key platforms for you, powered by AWS.
Harness our unique expertise
We accelerate your time to value thanks to our deep knowledge of government organisations and both platforms – we were ScotGov's development partner for ScotAccount and ScotPayments.
Enjoy world-class security
The security of your service users is assured to international standards: ScotAccount verifies identities to GPG45 Medium standard; ScotPlatforms conforms to ISO 20000 and ISO 20022 and aligns with the Open Banking Standard. Both are powered by AWS.
Open your eyes to APIs
When APIs are utilised strategically rather than purely for technical necessity, they unlock a whole host of potential benefits. In this non-technical exploration of the untapped potential of APIs, Chief Strategy Officer Graham odds explains how you can move away from short-term projects to strategically aligned efforts to realise the full benefits of APIs.
Our solution
It’s a complex challenge to plan, build and maintain a citizen service that includes identity verification and payment services. That’s why the Scottish Government built ScotAccount and ScotPayments as Common Platforms.
Our Accelerator includes:
Step 1 - Assessment – 1 week
- Review existing and potential new services
- Workshop – ideation & co-design
- Assessment of operational, technical and user feasibility
- Highlight potential operational improvements
- Highlight opportunities for integration with platform, APIs and data
Step 2 - POC / Pilot - 6-8 weeks
- User journey mapping
- API integration
- Service architecture design
- POC - Access to 'sandbox' to test platform integration
- Assess potential operational improvements
- Input to business case and roadmap (POC into production)
Case studies
Take a look at how we supported The Scottish Government in the delivery of the ScotPayments and ScotAccounts, and how these services support organisations across the public sector.
ScotPayments: Full-service programme delivery
How we supported the Scottish Government, from initial concept to the private Beta phase, with the technical development and delivery of a scalable platform through which public sector organisations can make quick and secure payments.
Delivering ScotAccount to the highest standards
How we partnered with the Scottish Government to help establish ScotAccount, a new way for users to access online public services in Scotland via a trusted, secure, and resilient platform, powered by AWS and built to the highest standards.
With Scott Logic, you can accelerate your API services
If you would like to discuss further, we're always happy to talk.
Get in touch with Suzanne Angell, our Public Sector Director, for more information.